Traceability – An essential service for the transportation sector.
Traceability plays a crucial role in transportation operations, despite the fact that it is currently underutilized. Currently, the majority of medium- to large-sized businesses that depend on road freight transportation operations for their core operations and/or customer connections invest a significant amount of time and resources into manually tracking and tracing shipments. Dealing with problems brought on by a lack of knowledge about the status of shipments is therefore necessary.
In fact, over 90% of short-haul shipping companies lack the technology tools necessary to offer real-time traceability, which would therefore enable the digitization of proof of delivery (POD). This is due in part to the fact that the transportation supply chain is made up of a variety of different actors, which results in a high degree of fragmentation among first- and last-mile suppliers of road freight transportation. It follows that this makes it extremely challenging to track shipments consistently throughout the whole supply chain.
There are businesses that are more closely associated with transportation, such as carriers and transportation providers (intermediaries). These include freight brokers, logistical service providers, and transportation businesses. To attract and keep their greatest customers, these businesses must constantly deliver a high-quality service. Simply put, they need a constant flow of goods coming in and out to make sure that their clients, who are primarily merchants, are well taken care of. This includes, among other things, no cancellations brought on by a lack of trucks, a high rate of pickups and deliveries that are made on time, and proactive and effective problem-solving techniques. Levels of traceability have a significant impact on each of these players—shippers, suppliers, and carriers.
Solutions are desperately needed so that shipping companies, shippers, and carriers can track the status of cargo without having to place countless calls or send countless emails. Through dependable and efficient organizational solutions and processes, all participants in the transportation supply chain must have access to all pertinent information concerning shipments.
Digitalization is essential in this situation because it provides businesses with the real-time data they need to improve their operations, become more proactive, and save wasteful operating expenditures. With digitalization, it is possible to trace a shipment’s position in real-time from beginning to end, which enhances other connected operations including the usage of dock slots, routing, inventory procedures, and more.
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